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Terms and Conditions

Thank you so much for visiting my website and being interested in my services. Below, is all the legal stuff you need to know about Mollie Vaughan Studio. If you have any enquiries please contact me directly via email....

All packages and services are created and owned by Mollie Vaughan.  The term ‘Mollie Vaughan Studio,’ refers to the trading name of which is owned by Mollie Vaughan. By purchasing from Mollie Vaughan Studio, you agree and are bound to the terms and conditions of the service.

It is important that you read and understand these terms and conditions before proceeding with any transactions made to Mollie Vaughan Studio. If there is any term that you do not understand or do not agree to, please contact Mollie Vaughan directly. This agreement only extends between you the client and Mollie Vaughan Studio.

Purpose and Effect

These terms and conditions set out all the terms of agreement, in relation to the distribution, sale and purchase of packages and services provided by Mollie Vaughan Studio. Mollie Vaughan Studio confirms that the creation and ownership of all packages and services are authorised to be provided and sold on behalf of Mollie Vaughan.

Statements and Information about services

  • All statements and information made about packages and services are subject to Mollie Vaughan Studio as to the authenticity, attribution, description, date, age, provenance, title or condition of these packages and services.

  • The information aforementioned is constitute to judgement and opinion only of Mollie Vaughan Studio and reserves all rights of intellectual property to Mollie Vaughan.

  • Mollie Vaughan Studio does not except any liability as a result of changes in expert opinion which may take place prior, during or subsequent to the purchase of packages and services.

  • Mollie Vaughan Studio does not except any liability for changes in information and statements about its own packages and services; it is the responsibility of the customer to remain informed and not to base decisions exclusively on information provided by Mollie Vaughan Studio.

Governing Copyright Law

  • The Copyright law of Australia defines the legally enforceable rights to creators of works and services under Australian Law.

  • Mollie Vaughan Studio is covered by the Australian Copyright Act (1968). All packages and services are owned by Mollie Vaughan Studio; by agreeing to these terms and conditions you agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of packages or services created and owned by Mollie Vaughan Studio upon and after their purchase.

  • Mollie Vaughan Studio holds the right to any changes of packages and services, as it is the intellectual property of Mollie Vaughan Studio and is not liable for any changes that occur prior, during, or subsequent to the sale of these packages or services.

  • Any services that are distributed or promoted through other platforms (including online and social media) are covered by the Australian Copyright Act (1968)- right of attribution, and as such, must be credited (and with appropriate links if it applies) to Mollie Vaughan Studio.

Pricing and Purchase

  • All packages and services provided by Mollie Vaughan Studio are subject to the legal requirements of Australian Consumer Law (2010).

  • Mollie Vaughan Studio is not liable for any changes in price on packages and services that have not already been purchased by the customer.

  • Unless full payment has been negotiated between the client and Mollie Vaughan Studio, prior to the commencement of any packages (studio assistant consult packages, website development package and social media assistant package), Mollie Vaughan Studio will issue an invoice, with a 50% deposit to be paid upfront.

  • Clients will then be expected by Mollie Vaughan Studio, to pay the remaining amount on their package as outlined in the ‘Packages’ section below.

  • Packages and other services provided by Mollie Vaughan Studio which have already been paid for, must be used within 2 months from the invoice payment date.

  • For situations where a client may request extra consult sessions (services) of Mollie Vaughan Studio on an hourly rate, the client will pay the full amount of the session upfront subsequent to negotiations between the client and Mollie Vaughan Studio.

  • For situations where clients may wish to purchase additional work outside of established packages and services, payment for such work will be issued subsequent to a final review from the client of their requested work (and based on the hours taken to complete such work), in full. After payment has been received, the client will receive the final resolution copies of work undertaken.

  • All invoices must be paid within 7 days of issue.

Additional travel charges:

  • In cases where clients wish for an in-person consultation but live more than 20 minutes from Mollie Vaughan Studio, additional travel expenses will be applied separately to the costs of services and packages.

 

Packages and Services:
 

Studio Assistant Consult Packages:

Full Package

  • A 50% deposit is to be paid upfront prior to the commencement of the package. After 4x2 hour sessions have been completed the remaining cost of the package is to be paid before the second round of 4x2 hour sessions commences.

Half Package

  • A 50% deposit is to be paid upfront prior to the commencement of the package. After 2x2 hour sessions have been completed the remaining cost of the package is to be paid before the second round of 2x2 hour sessions commences.

Mini Package

  • A 50% deposit is to be paid upfront prior to the commencement of the package. After 1x2 hour session has been completed the remaining cost of the package is to be paid before the second 2-hour session commences.

Social Media Assistant Package:

  • A 50% deposit is to be paid upfront prior to the commencement of the package. After 1x2 hour session has been completed the remaining cost of the package is to be paid before the second 2-hour session commences.

Website Development Package:

  • For websites, a brief and agreement will be issued between Mollie Vaughan Studio and the client (including deadlines).

  • Prior to commencement of the website build, a 50% deposit must be paid upfront.

  • Once the initial four pages of the website have been reviewed (in a session organised and agreed to between the client and Mollie Vaughan Studio) and necessary amendments made, a final invoice with the remaining amount to be paid will be issued.

  • If clients wish to purchase extra pages for their website, these extra costs will be issued in a separate invoice for the full cost of the website.

  • Upon completion of the website (domain is connected and website published) passwords and Log In details will be provided to the client for their access.

  • Clients must provide all written and visual content unless the client has requested photographic content or written material be created by Mollie Vaughan Studio, in which case further costs (in accordance to costs of other services and packages) will be added to those incurred through the website development package.  

Returns and Refunds Policy

  • Mollie Vaughan Studio’s Returns and Refunds Policy is subject to Australian Consumer Law (2010).

  • Under the conditions of the Australia Consumer Law (2010), change of mind refunds will not be accepted.

  • No exchange of services or packages will be given and services or packages previously purchased must be paid in full before transitioning to another kind of service or package provided by Mollie Vaughan Studio.

  • Where there is reasonable grounds to argue that expectations or briefs created for clients upon the purchase of services and packages have not been met and where the client has requested a refund, the client may be subject to a refund subsequent to negotiations between the client and Mollie Vaughan Studio.

Privacy Policy

  • All personal information will not be distributed to third parties, however, will be recorded for the purpose of any future transactions made to Mollie Vaughan Studio.

  • All personal client information received from the purchase of packages and services is stored on the Square App (used to send clients notifications of their appointments) and on external devices (hard drives) for the safety and security of such information.

  • Any information disclosed during sessions (services and packages) in process between Mollie Vaughan Studio and the client are completely confidential unless otherwise permitted by the client.

  • Upon the completion of services or packages, Mollie Vaughan may at her request, ask clients for feedback to help improve services in the future.

  • Upon the completion of services or packages, Mollie Vaughan may at her request, ask clients for a testimonial which at the client’s discretion may be used for promotional material across print and digital platforms.

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