Terms and Conditions

All services are created and owned by Mollie Vaughan.  The term ‘Mollie Vaughan,’ refers to the trading name of which is owned by Mollie Vaughan. By purchasing from Mollie Vaughan, you agree and are bound to the terms and conditions of the service.

It is important that you read and understand these terms and conditions before proceeding with any transactions made to Mollie Vaughan. If there is any term that you do not understand or do not agree to, please contact Mollie Vaughan. This agreement only extends between you the client and Mollie Vaughan.

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Purpose and Effect:

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These terms and conditions set out all the terms of agreement, in relation to the distribution, sale and purchase of services provided by Mollie Vaughan. Mollie Vaughan confirms that the creation and ownership of all services are authorised to be provided and sold on behalf of Mollie Vaughan. These terms and conditions apply to all ancestral services provided by Mollie Vaughan which include:

• Ancestral Readings (General)

• Ancestral Ceremony (Bloodline)

• Consultations with the Bean Fease sessions

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Statements and Information about services:

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• All statements and information made about services are subject to Mollie Vaughan as to the authenticity, attribution, description, date, age, provenance, title or condition of these services.

• The information aforementioned is constitute to judgement and opinion only of Mollie Vaughan and reserves all rights of intellectual property to Mollie Vaughan.

• Mollie Vaughan does not except any liability as a result of changes in expert opinion which may take place prior, during or subsequent to the purchase of services.

• Mollie Vaughan does not except any liability for changes in information and statements about its own services; it is the responsibility of the customer to remain informed and not to base decisions exclusively on information provided by Mollie Vaughan.

 

Governing Copyright Law

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• The Copyright law of Australia defines the legally enforceable rights to creators of works and services under Australian Law.

• Mollie Vaughan is covered by the Australian Copyright Act (1968). All services are owned by Mollie Vaughan; by agreeing to these terms and conditions you agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of services created and owned by Mollie Vaughan upon and after their purchase.

• Mollie Vaughan holds the right to any changes of services, as it is the intellectual property of Mollie Vaughan and is not liable for any changes that occur prior, during, or subsequent to the sale of these services.

• Any services that are distributed or promoted through other platforms (including online and social media) are covered by the Australian Copyright Act (1968)- right of attribution, and as such, must be credited (and with appropriate links if it applies) to Mollie Vaughan.

 

Pricing and Purchase

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• All services provided by Mollie Vaughan are subject to the legal requirements of Australian Consumer Law (2010).

• Mollie Vaughan is not liable for any changes in price on services that have not already been purchased by the customer.

• Prior to the commencement of any services the client will pay the full amount of the service upfront subsequent to negotiations between the client and Mollie Vaughan. 

• Services provided by Mollie Vaughan which have already been paid for, must be used within 2 months from the invoice payment date.

• For situations where clients may wish to extend session times beyond those outlined in their service inclusion, a separate invoice with the corresponding hourly rate to be paid, will be issued.

• All invoices must be paid within 7 days of issue.

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Additional travel charges:

• In cases where clients wish for an in-person consultation but live more than 20 minutes from Mollie Vaughan, additional travel expenses will be applied separately to the costs of services.

 

Returns and Refunds Policy

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• Mollie Vaughan Studio’s Returns and Refunds Policy is subject to Australian Consumer Law (2010).

• Under the conditions of the Australia Consumer Law (2010), change of mind refunds will not be accepted.

• No exchange of services will be given and services previously purchased must be paid in full before transitioning to another kind of service provided by Mollie Vaughan.

• Where there are reasonable grounds to argue that expectations or briefs created for clients upon the purchase of services have not been met and where the client has requested a refund, the client may be subject to a refund subsequent to negotiations between the client and Mollie Vaughan.

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Privacy and Confidentiality Policy

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• All personal information will not be distributed to third parties, however, will be recorded for the purpose of any future transactions made to Mollie Vaughan.

• All personal client information received from the purchase of services is stored on the Square App (used to send clients notifications of their appointments) and on external devices (hard drives) for the safety and security of such information.

• Any services in process between Mollie Vaughan and the client are completely confidential unless otherwise permitted by the client.

• Confidentiality is paramount during sessions. Unless there is a significant and immediate risk of harm to self or others, Mollie Vaughan will not disclose any identifiable client information to other third parties.

• Upon the completion of services, Mollie Vaughan may at her request, ask clients for feedback to help improve services in the future.

• Upon the completion of services, Mollie Vaughan may at her request, ask clients for a testimonial which at the client’s discretion may be used for promotional material across print and digital platforms.